Thank you for your participation in the Professional GBS® Leadership training classes. In order to review and reinforce your knowledge, please answer the following 10 question quiz. Please select the one best answer for each question.
- When completed you will be provided with your score, the correct answers and guidance.
- Scores of 60% and above will qualify you for a digital badge certifying your successful completion of these professional training classes.
- This will also count towards you becoming a Certified Professional GBS® Master should you be attending the complete Professional GBS® training program.
- There is no time limit for the quiz and we encourage you to refer to the materials shared during the classes.
Please do not hesitate to contact us at info@inixia.com should you need any further assistance.
Kind regards,
The Inixia Team.
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Thank you for completing the quiz. As your score was below 60%, please take some time to review the correct answers as explained below. Should you have any questions having done this, please do not hesitate to contact the Inixia Team at info@inixia.co as we would like to ensure you are getting the best possible value out of the training classes. There is also an option for you to relaunch and repeat the quiz, if you wish, with a view to earning your certificate indicating your successful completion of the classes. Kind regards, The Inixia Team
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Good job! Your score qualifies you for a certificate which proves your successful completion of these professional training classes. This will also count towards you becoming a Certified Business Services Institute Professional should you be attending the complete Professional GBS training program. Please do not hesitate to contact us at info@inixia.co should you need any further assistance. Kind regards, The Inixia Team.
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Excellent job! Congratulations, your score qualifies you for a certificate which proves your successful completion of these professional training classes. This will also count towards you becoming a Certified Business Services Institute Professional should you be attending the complete Professional GBS training program. Please do not hesitate to contact us at info@inixia.co should you need any further assistance. Kind regards, The Inixia Team.
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Question 1 of 10
1. Question
Q1.
True or False?
P-GBS Leadership is all about developing Charisma
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Question 2 of 10
2. Question
Q2.
True or False?
P-GBS Leadership skills is an additional layer to strengthen specific leadership characteristics which are called upon in GBS management situations. That’s because GBS leadership tends to involve situations of more complexity and uncertainty.
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Question 3 of 10
3. Question
Q3. During the training, we covered 9 leadership capabilities / tools. Choose the option that has 3 of them correctly identified
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Question 4 of 10
4. Question
Q4. Choose the correct response from the 5 items below:
The P-GBS Leadership Capability of “Scope definition” is critical because it helps with which of the following situations?
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Question 5 of 10
5. Question
Q5. True or False?
The P-GBS Leadership Capability of “Transition Work to GBS” is critical because the period immediately after work is moved from the business to GBS is a delicate one. This is where the change resistance is highest, and so it’s important to get this right.
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Question 6 of 10
6. Question
Q6. Choose the single correct response from the 5 items below:
The P-GBS Leadership Capability of “Client Management” is critical because it helps with which of the following situations?
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Question 7 of 10
7. Question
Q7. Choose the single correct response from the 5 items below:
The P-GBS Leadership Capability of “Financial Management” is critical because it helps with which of the following situations?
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Question 8 of 10
8. Question
Q8. Choose the single correct response from the 5 items below:
The P-GBS Leadership Capability of “Service Centers” is critical because it helps with which of the following situations?
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Question 9 of 10
9. Question
Q9. Choose the single INCORRECT response from the 5 items below:
The P-GBS Leadership Capability of “Outsourcing” is critical because it helps with which of the following situations?
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Question 10 of 10
10. Question
Q10. Choose the single correct response from the 5 items below:
The P-GBS Leadership Capability of “Organization Design” is critical because it helps with which of the following situations?
CorrectIncorrect
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