Welcome to Inixia

We Built and
Transformed the
Shared Service Industry

Make Our Experience Yours!

—Pngtree—collection of underlined black doodles_6984348

Welcome to Inixia

We Built and
Transformed the
Shared Service Industry

Make Our Experience Yours!

—Pngtree—collection of underlined black doodles_6984348
Inixia Co-founders Filippo Passerini and Tony Saldanha

The Global Shared Services Industry is one of today’s fastest growing industries.

That is because it can transform, energize and accelerate the way business is done. Around the world, nearly every company and organization is now embracing some level of shared service operations.

It is also one of the most complex and challenging areas of the business to manage and maximize.

Our Aim: Professionalize, Accelerate the Industry

We built one of the first and largest shared service organizations in the world at Procter & Gamble, then shaped it into a benchmark standard through year-on-year business transformations, showcasing how a shared service can drive efficiency, savings, productivity, innovation.

How we did it and what we learned is now helping shared service leaders, teams, and professionals achieve personal and professional success at leading companies around the world.

Explore Courses

What's Happening in the Industry Today?

Inixia SSON Report

SSON REPORT: The future of work in Global Business Services

Learn More ⟶

Blog Inixia Leveraging Technology for GBS

2 Minutes: How to increase value and impact with Expedient's Mike Fulton

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Inixia Creating an Employee Experience Focus in a Shared Services Environment

REPORT: The Employee Experience in Shared Services

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Inixia Leveraging Technology in Shared Services with IBM's Hari Ram

2 Minutes: Leveraging technology in Shared Services with IBM's Hari Ram

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How Can We Help You?

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CertifiedLeader2024v2

Certification Courses

We offer the only of its kind training course that can certify you as a Master in Professional Global Shared Services. Developed with industry leaders and packed with strategies, models, and case studies, it is endorsed by the Shared Services and Outsourcing Network, the largest shared services organization in the world. Our success was underpinned by our ability to drive year-on-year business transformation. We have packaged that specialized Mindset, Skillset, and Toolset into a second certification course: Leading Business Transformation.
Register now
Learn More: Professional GBS
Learn More: Business Transformation
Inixia Custom Trainings

Custom Trainings

What does your organization need? Leadership Team training, organization-wide training on service delivery? A deep dive on the strategy of Running as a Business? We can package our learnings into a customized course or series of courses to advance and accelerate your work.

Learn More
Inixia Advisory - We work with you to Make Your Team Stronger.

Advisory

We work with an array of companies and leaders at all levels, offering strategy review, planning consultation, outsourcing best practices, and leadership development. 

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How Effective is Your Shared Service Organization?

Our assessments can help you determine the current maturity and impact of your organization, which will help shape your next steps toward growth and accelerated value.

Inixia Data Assessment Model

Assess your organization maturity

Take the Test

Deep-dive advisory assessments

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Testimonials

“Marvelous experience! We learned from leaders who have already been through the hard patch and then brought to us the whole pack of do’s and don’ts at the highest and best levels. It was an exciting experience.”
Caio Cesar de OliveriaLouis Dreylus
Caio Cesar de Oliveria
“I truly feel like I have access to the most creative and advanced thinking in the world of GBS.”
Ilana VorsterEstée Lauder
Ilana Vorster
“Real examples and case studies from industry leaders who have already done this work at the most senior levels. Strongly recommended for all shared service professionals!”
Mert KacmazMars Executive
Mert Kacmaz
“This is a great way to build the skills to make you successful in the eyes of your executive team.”
Dan RoseNovartis Business Services
Dan Rose
“Taking this course from a leader like Filippo Passerini was a priceless experience. The instructors get you involved in every single session, and you learn strategies that are not taught anywhere else.”
Ali Emir MarasligilEPAM Systems
Ali Emir Marasligil
“You will not find this exchange of ideas on real problems anywhere else, in no other training, seminar or course…I will refer back to this course work again and again.”
Hari RamIBM
Hari Ram
“If I had received this a year ago, I could have been even more effective in my role. I highly recommend this series!! Loved it!”
Enterprise Business Services LeaderWalmart
Enterprise Business Services Leader
“All top-notch experts who achieved true excellence in GBS. We are already applying what we learned from them to our own transformation journey.”
Federico CerisoliLouis Dreyfus
Federico Cerisoli
“Until now, GBS as a practice has lacked critical standardizations that can accelerate results and broadly acknowledged certifications that showcase expertise.“
Naomi SecorSSON
Naomi Secor
“Superb class! You showed us the Why of what we are doing, and the How to do it. Thoroughly enjoyed the insights from Inixia’s high-level leaders.”
Business Services LeaderWalmart
Business Services Leader
"Highly recommended for anyone in the GBS industry looking to help shape the future growth strategy for their own business operations.”
Simon LantAsda Business Services
Simon Lant
"An important value proposition for a GBS organization is the layer of flexibility in response to unforeseen circumstances. The ability to leverage global operations, talent, and technology can set a business apart from the competition."
Daad McGovernSenior Vice President - International Operations - MedRisk
Daad McGovern
"The Inixia GBS program has helped our Enterprise Business Services in redefining the digital transformation journey. We are leveraging the GBS model to help innovate our service design by driving operational excellence, maximizing the service value and simplifying the cross functional management by adopting a functional value creation model. Engagement with Inixia leadership was insightful to outline the strategy of moving towards global financial EBS model."
Deepak NehruConsulting | Leadership | Strategy | Technology | Analytics | Process Automation | Metrics
Deepak Nehru
"GBS must fit in the company strategy and must be supported by CEO and all Mgmt committee, and this for one simple reason: it is about changing the way the company works! GBS is not an isolated group that ‘does work’ but is the transformation engine for a company."
Eric VerrijssenStrategic Advisor for IT, Shared Services and Digital Transformation
Eric Verrijssen

Join the growing elite trained and certified
by the best in the industry

Certification training can accelerate your career and work. We offer multiple courses throughout the year.

Register Now

Filippo Passerini

Tony Saldanha

Richard Lancaster

Let’s Talk

Whether it’s becoming a master of GBS or upskilling your team, we’re here to help.

Get in touch and see where transforming your business processes can take you and your organization.

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Whether it’s becoming a master of GBS or upskilling your team, we’re here to help.

Get in touch and see where transforming your business processes can take you and your organization.

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Locations :

 Cincinnati   |   New York   |   London   |  Rome   |   Naples FL   |   New Delhi

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Locations :  Cincinnati   |   New York   |   London   |  Rome   |   Naples FL   |   New Delhi

Copyright © 2020-2024, Inixia LLC. All rights reserved.

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